I'm sure this is not consumer error, Considering that the recovery phrase was located in two distinct spots: backed up in a very file on S3, and printed over a piece of paper. Retail store your phrase on the Actual physical medium, like paper or even a metallic backup, and https://bookmarkunit.com/story19337110/how-much-you-need-to-expect-you-ll-pay-for-a-good-bip39-definition