To ask for a refund you have to obtain an RMA (Return Authorization). Requests has to be built on the web and submitted along with your buy data. If you come your products without a RMA amount you will not be refunded. Transport and dealing with expenses are non-refundable. For https://allhealthmarket.com/product/fitness-22/posture-trainer/posture-corrector/toe-posture-corrector/2pcs-pair-toe-seperating-foot-care-tool-silicone-gel-big-toe-bunion-pedicure-orthopedic-hallux-valgus-corrector-alignment/